FREE EXPRESS DELIVERY TO FRANCE | EU : FREE FROM 100€ FREE EXPRESS DELIVERY TO FRANCE ON ALL ORDERS | EU : FREE FROM 100€ | REST OF THE WORLD: 20€ FLAT RATE

Shipping & Returns

Thanks for shopping at NOUS LLC.
If you are not entirely satisfied with your purchase, we're here to help.

Shipping

Take advantage of our cheap shipping policy:

  • Free express shipping in France 
  • Free express in Europe from 100Euros order
  • 20 Euros express shipping worldwide

Once shipped you will receive your tracking order number by email.

 

Happy shopping!

Returns

You have 30 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).You will receive the credit within a few days, depending on your card issuer's policies.

Shipping

NOUS will take responsibility for paying the shipping costs for returning your item.

Thank you for shopping with NOUS!